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Research shows that only 29% of the UK’s small businesses believe that customer service is a key differentiator on today’s highly competitive market place. Lyudmil Borisov at LGB Direct therefore urges business owners to rethink their strategies and recognise how … Continued


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To Mr. Lyudmil Borisov, the Managing Director of LGB Direct, the truism ”no two customers are the same” means attentively focusing to what motivates consumers to buy. ` It is with a personal agenda that a consumer will approach buying’ he says … Continued


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Increasing sales or acquisition in every quarter of a financial year is the dream of every business owner in the world. LGB Direct explains how they have achieved success year on year. According to Lyudmil Borisov, the Managing Director of … Continued


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The American Marketing Association (AMA) states the concept of branding involves the creation of a ‘name, term, sign, symbol or design’, that defines the products and/or services a particular business offers, and works to separate the business from its other … Continued


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